Shipping Policy
Processing & Delivery Time
All orders are processed within 3-5 business days. Once your order has been processed, it will be shipped via our standard shipping method. Delivery times are estimated as follows:
United States: 10-12 business days – $6.95 USD
International: 10-12 business days – $9.95 USD
Delivery Time = Processing Time+Shipping Time
For example, if you order a shirt, it will need 3-5 business day of processing time and 6-8 business days of shipping time ( Standard Shipping ).
Therefore, you are expected to receive it in 11-15 business days. Please note that business days do not include weekends or holidays.
Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery. Shipping Carriers We partner with reliable shipping carriers to ensure timely and secure deliveries.
The specific carrier may vary depending on your location. Customs, Duties & Taxes For international orders, customs fees, import duties, or taxes may apply depending on your country's regulations. These charges are the responsibility of the customer.
Please check with your local customs office for more information. Shipping Delays While we strive to meet the estimated delivery times, delays may occur due to factors beyond our control, such as weather conditions, customs processing, or carrier delays.
If you experience any delays, please contact us, and we will do our best to assist you. If you have any questions or need further assistance, feel free to contact our support team at support@thepalmix.com
